Service and eligibility
Define the VPN/tunnel services offered, supported clients, availability limits, eligibility and account responsibilities.
Plans and billing
Show the selected plan, total price, currency, access duration, applicable taxes and whether any plan renews automatically before the customer confirms an order.
Acceptable use
Describe lawful use, security restrictions, abuse handling, suspension and complaint procedures.
Availability and support
State realistic service limitations, maintenance practices and customer support channels. Avoid unverified uptime promises.
Consumer rights
Explain applicable German/EU consumer rights and any valid statutory exceptions, reviewed for the actual service and delivery model.
Draft prepared 9 October 2026 · Requires operator completion and legal review.